When your AI agent isn't checking with Agent Minder
Agent Minder is being built and tested. These steps are for its testers; the app isn't available yet.
When Claude isn't checking with Agent Minder
Work through these in order.
Claude is made by Anthropic, not by Agent Minder, and Anthropic hasn't checked these steps. Claude's menus can change. Oldest source read: 26 October 2026.
1. Is Agent Minder switched on in this chat?
In Claude, click or tap the + button in the lower left of the chat, then open "Connectors" and look for Agent Minder.
Switch Agent Minder on for this chat.
2. Is Agent Minder's check set to Blocked?
Claude lets you set each tool of a connector to "Always allow", "Needs approval" or "Blocked". Open "Customize", then "Connectors", choose Agent Minder and look at "Tool permissions".
Agent Minder's check needs to be allowed. On a Team or Enterprise plan, an Owner can set these for everyone.
3. Is tool access set to On demand?
Claude's help page says: "If you have 10 or more connectors active, consider switching to On demand to give your conversations more room."
If Agent Minder isn't checking while tool access is set to On demand, try "Auto", Claude's default: click the + button, then "Connectors", then "Tool access".
4. Is Agent Minder still in your connectors?
Open "Customize", then "Connectors", and look for Agent Minder. On Claude's free plan you can add one custom connector.
If Agent Minder isn't there, add Agent Minder again with the steps on our Claude page.
5. Does Claude ask you to connect Agent Minder again?
Open "Customize", then "Connectors", choose Agent Minder and click "Connect". Sign in at agentminder.co.uk with your passkey.
If that fails, disconnect Agent Minder there, then connect again.
6. Is Claude still waiting for you in Agent Minder?
A new connection waits until you say it's yours. Open Agent Minder on your phone and answer "Is it yours?".
7. Is this a scheduled task, in Claude or in Claude Code?
A scheduled task uses the connectors you have set up in Claude. Open the task and check that Agent Minder is one of its connectors.
A scheduled task in Claude Code uses Agent Minder as added in Claude, not as added in the terminal, so connecting again in the terminal doesn't reconnect the task.
When ChatGPT isn't checking with Agent Minder
Work through these in order.
ChatGPT is made by OpenAI, not by Agent Minder, and OpenAI hasn't checked these steps. ChatGPT's menus can change. Oldest source read: 26 October 2026.
1. Is Agent Minder chosen in this chat?
Type @ in the message box and choose Agent Minder.
2. Is ChatGPT asking before Agent Minder acts?
If ChatGPT asks before Agent Minder acts, choose "Allow".
To check the choice, open "Settings", then "Plugins" (or "Apps"), then "Permissions".
3. Is Agent Minder still in your plugins?
Open "Plugins" in ChatGPT's sidebar and look for Agent Minder.
If Agent Minder isn't there, add Agent Minder again with the steps on our ChatGPT page.
4. Does ChatGPT ask you to connect Agent Minder again?
Tap "Connect" and sign in at agentminder.co.uk with your passkey.
If that fails, remove the plugin and install Agent Minder again.
5. Is ChatGPT still waiting for you in Agent Minder?
A new connection waits until you say it's yours. Open Agent Minder on your phone and answer "Is it yours?".
6. Is this a scheduled task?
Open "Scheduled" in ChatGPT's sidebar, open the task, then "Edit". Check that the task lines from Agent Minder are at the end of its instructions.
Want Claude to ask you before Claude's other tools act?
Claude can ask before a tool runs: set the tool to "Needs approval" under "Customize", then "Connectors". ChatGPT's own "Permissions" do the same.
This is Claude's or ChatGPT's question, not Agent Minder's: we don't see these questions and none appear in your record.
If none of these helped
Write to hello@agentminder.co.uk and tell us which AI agent, and on which phone, tablet or computer. Never send us a code.
Where these steps come from
- Claude Code docs: Automate work with scheduled tasks, read 26 October 2026.
- Claude Help Center: Claude Cowork and chat are one Claude, read 26 October 2026.
- Claude Help Center: Get started with custom connectors using remote MCP, read 7 November 2026.
- Claude Help Center: Schedule recurring tasks in Claude Cowork, read 26 October 2026.
- Claude Help Center: Use connectors to extend Claude's capabilities, read 7 November 2026.
- Claude docs: Add a connector that isn't in the directory, read 7 November 2026.
- OpenAI Help Center: Connecting and managing app accounts in ChatGPT, read 26 October 2026.
- OpenAI Help Center: Managing app permissions in ChatGPT, read 26 October 2026.
- OpenAI Help Center: Plugins in ChatGPT, read 26 October 2026.
- OpenAI Help Center: Scheduled Tasks in ChatGPT, read 26 October 2026.
- OpenAI docs: Add custom MCP server, read 5 November 2026.
FAQs
How do I check whether Agent Minder is working right now?
Open agentminder.co.uk/status. It shows whether Agent Minder is answering your AI agents right now, and holds no information about you.
What do my AI agents hear back if Agent Minder is down?
The answer is "not now". Claude and ChatGPT are asked not to go ahead without an answer, and the Agent Minder hook says no while it is installed and running.
More
Agent Minder never answers yes when it cannot check your rules.
My phone has no signal. Do my rules still apply?
Yes. Your AI agents are still answered as your rules say. A question waits in the app and by email, and no answer by the time shown means no.
Does the status page show any of my information?
No. The status page holds no information about you or anyone else.
Why do some parts of the status page say "Not known"?
A part shows "Not known" when the page has no current reading for it, and "Not measured yet" when that check is not measured yet. It never guesses.